FREQUENTLY ASKED
QUESTIONS

Can I insert an image, video, or gif in my FAQ?

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
How do I edit or remove the “FAQ” title?

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
When will my order be ready for pickup?

You will receive an email when your order is ready for pickup. Processing times for pickup orders can be anywhere from same day up to 2 business days. Make sure to check your Spam/Junk folders as it may appear there. If it has been over 2 business days and you can not find the email, feel free to reach out to us by live chat, phone 413-409-4135, or email bathehandmade@gmail.com